Current Order Processing Time: 5-7 Business Days (Read FAQ for PREORDER information)


By purchasing from Pwuffy, you are agreeing to the following policies:

Shipping Policy

Each item is shipped USPS from Georgia, USA, and the processing time for orders without preorder items is 2-7 business days.
Below are the delivery times for each location:
Domestic delivery: 3-5 days
Canada: 1-2 weeks
Everywhere Else: 2-12 weeks

Preorder items will be shipped within 2 weeks of the estimated arrival date listed in each item description.

Return Policy

I do not accept returns. However, please contact me if you have any problems with your order at If an item is broken upon arrival, please email me within 24 hours of delivery.

Cancellations and Refunds

Non-preorder items can be cancelled and refunded before it is shipped. If your item has been shipped, I cannot refund you.

Preorder Cancellations and Refunds

By purchasing a preorder item, you are agreeing to wait the allotted time for each item to be made and shipped to you. Pwuffy allows cancellations/refunds up to 14 days after your order. After 14 days, cancellations/refunds for preorder items will not be issued.